SimpliGen Docs
Cloud & Credits

Managing your cloud connection

Check your balance, reconnect, and handle an expired session.

Once you are connected, the top bar shows your cloud status and credit balance.

Your balance

Your current credit balance is shown in the top bar. Click it to open the account menu, where you can buy credits, manage your account, or disconnect. Your balance refreshes after you generate and after a successful top-up.

The cloud account menu

If your connection drops

Cloud connections can expire or be reset. When that happens, SimpliGen tells you clearly rather than silently failing:

  • The top bar reverts to a Connect SimpliGen Cloud button.
  • A queued cloud job shows a reconnect option.
  • You will see a single notification, not a wall of errors.

To get going again, click Connect SimpliGen Cloud and enter a fresh emailed code.

Switching machines

Your cloud connection is tied to your account, so you can connect SimpliGen on another computer the same way: install, activate, then connect with an emailed code.

Generations in progress

If your session drops while a cloud generation is running, you do not lose it. SimpliGen reattaches to the in-flight job when you reconnect or restart, so a paid result is never lost.